Who we are
Our website address is: https://starrluxuryjets.com.
Our registered company name is Starr Luxury Jets Limited.
About this policy
This Privacy Policy, along with our Terms & Conditions explains how we collect and handle your information across all of our websites and any other services. Your privacy is important to us and we are committed to doing everything we can to protect any personal data that you give to us.
If you have any questions about what we do with your personal data please contact us: fly@starrluxuryjets.com
Personal data means information relating to you as an identifiable individual. For example your name or contact details, as well as information that may not on its own identify you, but which we store alongside such identifiers, such as how you are using our services or the country you are in when you do so.
PRIVACY POLICY
Our Legal basis for processing client data is Contractual for the following activities;
We receive data sent via email or secure cloud system or in person. Clients understand that we need to explore and or share the data in processing their hire, sharing the data will only be for the purpose of their hire service.
Credit checks and background checks before processing a hire service
Fraud prevention and detection, sercurity vetting
We process the customer’s personal data to enable them to access and use the service, provide support and maintenance services
We use personal information to communicate with clients in relation to service announcements, and product/service information.
We use personal information to send Customer Feedback information following visits and bookings
Our legal basis for processing client data is Legitimate interest for the following activities:
Sending offers, sharing news and events and information regarding any services or bookings
Your data will be processed in line with the Principles and Rights of The General Data Protection regulation.
You also have the right to withdraw consent where it has been provided and we will no longer send you information related to those subjects, which may mean you cannot not be informed about our latest News or Offers.
DISCLOSURE
We use Fanbridge for communications. They are located in the USA but they are deemed as having adequate controls by the EU supervisory authority for GDPR
Your information will not otherwise be transferred out of the European Union without your prior consent; we will not share your personal data
Your information will not be transferred out of the European Union without your prior consent; we will not share your personal data.
We may disclose or use your personal data which you provide to us for the purpose of any activities listed below.
Maintenance services by our service providers
Assisting with law enforcement agencies in connection with any investigation.
Insurance companies affiliated with your hire enquiry or hire vehicle.
Any third parties we deal with in the process of providing your service.
Our partners or suppliers in the process of providing your service.
STORAGE & DISPOSAL
Your information will be stored in an encrypted database in the EEA and will be retained for 5 years. However, you may ask for this to be deleted in accordance with the Rights of the GDPR by contacting our data officer anytime on fly@starrluxuryjets.com
CONTACT INFORMATION
Our Information Security/ Data Protection Manager can be contacted at – fly@starrluxuryjets.com
Tel: 02036001631
Important note: If you feel we have not processed your data in accordance with the Principles and Rights of the individual under GDPR, please contact fly@starrluxuryjets.com or you may also lodge a complaint with the Information Commissioners Office
In this Privacy Policy our “Website” refer to the website at www.privatefly.com, to “we”, “us” and “our” refer to PrivateFly Limited; and to “you” and “your” are to you, the user.
From time to time we will update this Privacy Policy. We will make every appropriate effort to communicate any changes to the privacy policy to you.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.